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Customer Services
Customer Services

"Customer Care Counts"

Our Customer Services Department contains a multi-skilled team of advisors, who are able to assist with all customer queries and fault diagnosis. They progress each one though the relevant BNS department, monitoring and updating you until the fault has been satisfactorily resolved.

Speak to a real person...

BNS Telecom believe in delivering excellent customer service on every call. We do not believe in lip service and will treat every customer the way we would want to be treated, therefore we do not use auto attendants so you will speak to a member of our team every time you call.

Useful contact information to help you speak to the right person first time.


To speak to a Customer Service Advisor 0870 759 8888 
Sales0870 750 8888 
IP Technical Support 0800 195 6600 
Payments 0808 143 9191 
Fax0870 750 8880 
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